Frequently Asked Questions & Policies
FREQUENTLY ASKED QUESTIONS
How do we register?
Registration is completed through RegPack, our online registration system. Parents must create a username and password for the site before proceeding, as well as an online profile for each participant.
If you registered for Finnegan Summer 2020, (whether the camp ran or not) you may use the same log-in information created last year. Families who registered before 2020 will have to create a new account.
A 25% deposit must be received in order to secure a spot. Space is limited so we strongly recommend that you register and pay your deposit as soon as possible!
What happens to my deposit if camps are canceled due to COVID-19?
Should camps be cancelled due to COVID-19, all deposits will be refunded.
Should our camps run as planned, the deposit will be put towards camp fees, and the balance will be charged to your card on file in June 2021. Please note that we will be in touch with families to notify you accordingly.
Should our camps run as planned and you opt to withdraw your child from the camp, deposits will not be refunded unless for medical reasons with a physician’s note.
What happens if the participant has to miss some of the classes because of family commitment or schedule conflict?
Special circumstances may be taken into consideration provided our office is given advance notice. Please note, the cost of the camp will not be adjusted based on your child’s attendance.
Where should my child go on the first day of camp?
All participants for in-person camps will meet on the Vancouver College campus. In the week leading up to the start of camp, you will receive an email providing further details on locations and specifics.
Details, including links for online camps, will be provided in the weeks leading up to the start of your child’s camp.
Where do campers eat lunch?
For full-day camps, campers can eat their packed lunch in a designated area within the school grounds as determined by their teacher/coach. Please note that the school cafeteria service does not operate in the summer months.
We ask that participants in full-day camps please bring snacks, lunch, drinks, and a water bottle with them to camp!
Is there before or after-camp care?
We are unable to assist families with before or after camp care.
What if my child wishes to participate in a camp outside of their age group?
Please contact Finnegan Summer Programmers to see if special arrangements may be made.
Once full camp tuition fees are processed, refunds are available if the withdrawal is communicated in writing at least 14 days prior to the start date of the camp. An administrative fee of $50 will be applied for camps $200 or more and $35 for camps less than $200. No refunds will be given if the withdrawal is made within 14 days of the camp start date except for medical reasons with a physician’s note.
Requests to transfer from one camp to another may be made in writing at least 14 days prior to the start of the camp. Accommodation of this request is based on space availability in the desired camp, and that the removal of your child from their original camp does not affect the camp’s minimum number requirement. Requests will be handled on a case-to-case basis.
Should we need to cancel camps, we will do our best to communicate this as soon as a decision is reached. However, we reserve the right to cancel any camp up to 7 days prior to the camp start date. In such situations, a full refund will be processed accordingly.
We reserve the right to substitute a camp instructor for all Finnegan Summer programs that are listed in the camp offerings/brochure.
Please contact us at email@example.com if you have any further questions or require any additional information.
We look forward to seeing you this summer!