Frequently Asked Questions & Policies

FREQUENTLY ASKED QUESTIONS

How do we register?
To register, for Jump Start to K or Head Start, please visit our main Finnegan Summer Webpage.

Registration for Jump Start to K is   completed through RegPack, our online registration system. Parents must create a username and password for the site before proceeding, as well as an online profile for each participant. 

Full payment must be received in order to secure a spot. Space is limited so we strongly recommend that you register and pay as soon as possible! 

What happens if the participant has to miss some of the classes because of family commitment or schedule conflict?
Special circumstances may be taken into consideration provided our office is given advance notice.

Where should my child go on the first day of camp? 
All participants will meet at Vancouver College's campus  for camp.    In the week leading up to the start of camp, you will receive an email providing further details on  locations and specifics. 

Where do campers have lunch?
For full day camps, campers can eat their packed lunch in a designated    area within the school grounds as determined by their teacher/coach. Please note that the school cafeteria service does not operate in the summer months. 

Is there before or after-camp care?
We are unable to assist families with before or after camp care. However, for those registered in a morning and afternoon session, campers will be given time to have their lunch in a supervised environment  in order to attend the next camp.

What if my child wishes to participate in a camp outside of their age group?
Please contact   Finnegan Summer Programmers to see if special arrangements may be made. 

POLICIES

Refunds
Refunds are available if the withdrawal is communicated in writing at least 14 days prior to the start date of the camp. An administrative fee of $50 will be applied for camps $200 or more and $35 for camps less than $200. No refunds will be given if the withdrawal is made within 14 days of the camp start date except for medical reasons with a physician’s note.

Transfers
Request to transfer from one camp to another will be accommodated provided a written request is made at least 14 days prior to the start of the camp,  there is still space available in the desired camp, and the removal of your child from their original camp does not affect the availability of that camp. If the request is made within 14 days of the camp start date, the request will be handled on a case-to-case basis.

Cancellations
Should we need to cancel camps, we will do our best to communicate this as soon as a decision is reached. However, we reserve the right to cancel any camp up to 7 days prior to the camp start date. In such situations, a full refund will be processed accordingly.

Instructors
We reserve the right to substitute a camp instructor for all Finnegan Summer programs that are listed in the camp offerings/brochure. 

Please contact us at finnegansummer@mail.vc.bc.ca if you have any further questions or require any additional information.  We look forward to seeing you this summer!